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Great River Health Systems Recognizes Service Hero

July 14, 2010

Shanon McGraw, Information Systems, was recently named a Great River Health Systems EXCEL Service Hero.

Tiffany Wellington, Administration, nominated McGraw. "Shanon has been working very hard to get software installed for the medical-staff office. She is very friendly and, when talking on the telephone, I can hear the smile in her voice," Wellington wrote.

Great River Health Systems regularly recognizes employees who demonstrate actions that extend beyond routine, expected employee behavior. Criteria for the service hero award are based on the health systems' philosophy of care. EXCEL stands for Enthusiastically friendly, X-ceeding expectations, Caring and compassion, Energetic teamwork, and Leadership and professionalism.